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Turnitin is a plagiarism prevention services that helps educators prevent plagiarism by detecting unoriginal content in student papers. 

Turnitin Status - Incident History
Statuspage
Turnitin Status Notification

May 19, 02:54 PDT
Resolved - Users accessing TurnitinUK.com through a Blackboard integration may have been unable to access any aspects of the Turnitin service. Users would have encountered 500 errors when interacting with the building block.

We are pleased to advise that service has been restored.

We encountered a disruption between the following times:
PDT 00:17 - 01:26
BST 08:17 - 09:26
AEST 17:17 - 18:26

Please accept our apologies if you were impacted by today’s disruption.

May 19, 02:17 PDT
Monitoring - Users accessing Turnitin UK via Blackboard integrations should now be able to access the service again. We are continuing to monitor the situation and will continue to provide updates on the status of the service.

May 19, 01:39 PDT
Update - Users accessing Turnitinuk.com via Blackboard integrations may be encountering 500 errors while attempting to access to the service. We are investigating this issue as our top priority.

Apologies for any inconvenience this may be causing. To track the progress of this incident please view our status page - https://bit.ly/3fKMg8l

May 19, 01:01 PDT
Identified - We’ve run into some issues.

Turnitinuk.com is currently experiencing an unexpected service disruption.

During this time users accessing this service via the Blackboard basic integration may be encountering 500 errors.

We invite you to track the progress of this disruption while we work to bring the service back to optimum health.

Service Attributes

Service Category

Teaching & Learning

Service Name

Anti-Plagiarism

Audience

Faculty, Staff, Students

Service Cost

There is no charge for this service

Managing Team

User Services

Applications

Turnitin


Instructors can track attendance for students. More information can be found at: Moodle FAQs

Service Attributes

Service Category

Teaching & Learning

Service Name

Attendance Tracking

Audience

Faculty, Staff, Students

Service Cost

There is no charge for this service

Managing Team

Application Development

Applications

There are no supporting applications associated with this service


Blogs for faculty & staff are available upon request.

Service Attributes

Service Category

Teaching & Learning

Service Name

Blogs

Audience

Faculty, Staff

Service Cost

There is no charge for this service

Managing Team

Application Development

Applications

There are no supporting applications associated with this service


Classroom Technology Terminology

Full System

  • Control System
  • LCD Monitor
  • Lab Computer
  • Wireless mouse
  • Keyboard
  • Wired mouse
  • DVD/Blu-Ray
  • Laptop Hookup
  • Wall Mounted Speakers
  • Other accessories that vary 

Lite System

  • Remote Control or Control System
  • Lab Computer
  • Wireless Mouse
  • Wireless Keyboard
  • DVD/Blu-Ray Play
  • Laptop Hookup
  • Desktop Speakers

Zoom Ready

Camera and mic at the podium that can be used for Zoom. This works best when the speaker is at the front of the room.

Zoom room

  • Remote Control or Control System
  • Lab Computer
  • Wireless Mouse
  • Wireless Keyboard
  • DVD/Blu-Ray Player
  • laptop hookup
  • Desktop Speakers
  • Webcam
  • USB microphone

Document Camera

An overhead camera that projects whatever object or book is below the lens. 

SMART Board

Allows the presenter to interact with the projected image. Technology is located in the white board.

http://www2.smarttech.com/st/en-US/Products/SMART+Boards/Front+Projection/600+Series/Default.htm

Interactive Projector

Allows the presenter to interact with the projected image. Technology is located in the projector.


Classroom Technology Training Videos

Classroom Technology By Building (with pictures)

Classroom Technology - Campus Center (CC)

Classroom Technology - Discipleship Center (DC)

Classroom Technology - Esther K Augsburger Art Center (AC)

Classroom Technology - Martin Store (MS)

Classroom Technology - Northlawn (NL)

Classroom Technology - Lancaster Campus (LC)

Classroom Technology - Lehman Auditiorium (LA)

Classroom Technology - Roselawn Academic (RLN)

Classroom Technology - Rutt Annex E (RT-E)

Classroom Technology - Rutt House (RT)

Classroom Technology - Sadie Hartzler Library (LB)

Classroom Technology - Seminary Building (SB)

Classroom Technology - Suter Science Center (SSC)

Classroom Technology - University Commons (UC)



Service Attributes

Service Category

Multimedia & AV

Teaching & Learning

Service Name

Classroom Technology

Audience

Faculty, Staff, Students

Service Cost

There is no charge for this service

Managing Team

User Services

Applications

Global Viewer Enterprise


Kiosk Computers: located in general areas for quick access to email or printing

Campus Center first floor

Hartzler Library third floor

Roselawn Academic second floorRoselawn Academic third floor
Suter Science Center concourse

Public Labs: available to all students when open and are not available for scheduling

University Commons 125

  • Contains 4 Windows computers and a multi-function device.

  • Open when the Athletics suite is open.

  • Consumables (paper & toner) supplied by Information Systems.

Library Main Floor

  • Contains 18 Windows computers, monochrome multi-function device, and color multi-function device.

  • Open when the Library is open.

  • Consumables (paper & toner) supplied by Information Systems.

Classroom Labs: contain a projection system, are open to students when not in use by classes and are available for scheduling

Campus Center 234

  • Contains 25 21.5" iMacs, scanner and laser printer.

  • Contains a SmartBoard and document camera.

  • Open when the building is open.

  • Consumables (paper & toner) supplied by Information Systems.

  • Under video surveillance.

Library 106

  • Contains 24 Windows computers, scanner and laser printer.

  • Open when the building is open.

  • Consumables (paper & toner) supplied by Information Systems.

  • Under video surveillance.

Department Labs: open only to student in that department. Open hours are determined by the department. Consumables and any special equipment is supplied by the department

Academic Success Center

  • Hartzler Library 300

  • Managed by the Academic Success Center

  • Contains 6 Windows computers

BioMedicine

  • Rutt House & Rutt Annex

  • Managed by MA in Biomedicine

  • Contains four Windows computers

Graduate Counseling

  • Seminary 040

  • Managed by Graduate Counseling

  • Contains two Windows computers.

Graduate House

  • Heatwole II House

  • Managed by Graduate Dean's Office

  • Contains 6 Windows computers and laser printer.

Music

  • Lehman Auditorium lower level

  • Managed by Music department

  • Contains four Mac Minis.

Psychology

  • Roselawn Academic third floor

  • Managed by Psychology department

  • Contains  six Windows computers and two printers.

Seminary

  • Seminary 

  • Managed by Seminary 

  • Contains eight Windows computers and a multi-function device.


Department Classroom Labs: contain a projection system, are open only to students in that department when not in use by classes

Advanced Media Lab (AML)

  • University Commons 276

  • Managed by the Visual & Communication Arts department

  • Contains 15 27" iMacs and Wacom tablets.

  • Hosted Software: Adobe Creative Suite

  • Utilized by students for video production

Chemistry

  • Suter Science Center 037

  • Managed by the Chemistry department

  • Contains two Windows computers.

Digital Media Lab (DML)

  • Augsburger Art Center

  • Managed by the Visual & Communication Arts department

  • Contains 15 27" iMacs

  • Hosted Software: Adobe Creative Suite

Engineering

  • Suter Science Center 050

  • Managed by the Engineering department

  • Contains 18 Windows computers.

Nursing 

  • Campus Center 351

  • Managed by the Nursing department

  • Contains two Windows computers.

Roselawn 116 (IEP)

  • Contains 10 Windows computers and laser printer.

  • Managed by IEP.



Service Attributes

Service Category

Teaching & Learning

Service Name

Computer Labs

Audience

Faculty, Staff, Students, Affiliates

Service Cost

There is no charge for this service

Managing Team

User Services

Applications

PDQ, AD Group Policy, LabStats


Consulting is offered for faculty who want to discuss classroom technology.

Service Attributes

Service Category

Teaching & Learning

Service Name

Consulting

Audience

Faculty, Staff, Students

Service Cost

There is no charge for this service

Managing Team

User Services

Applications

There are no supporting applications associated with this service




Course evaluations are automatically scheduled for all courses with more than two students enrolled that are at least 14 days in length. The evaluations will be scheduled shortly after the last day to drop classes.
All evaluations will be scheduled with default start, reminder and end dates.

  • For undergraduate courses, the start date will be three weeks before the end of the course and the end date will be six days before the end of the course.
  • For graduate and seminary courses, the start date will be two weeks before the end of the course and the end date will be the same as the end date of the course.

Evaluations for undergraduates classes must end before final exams begin (that is, on the last day of classes). Evaluations for graduate and seminary classes must end by the last date of class. Evaluations must always end before posting of grades.

You may view and modify the dates associated with automatically scheduled course evaluations. You may also delete a scheduled course evaluation if the course should not be evaluated (for example, an independent study with three students enrolled, practica or internships, student teaching). Any modifications to the course evaluation dates must be done before the date you wish to change. For example, evaluations are automatically emailed to students on the default start date, so you cannot change the start date after that has occurred.

Everyone associated with courses as faculty or staff assistants still have access to their courses in the course evaluation portlet.

Caveats

  • Invitation email dates (consequently evaluation survey start dates) are limited to being sent no earlier than 30 days prior to the end of the course).
  • Evaluation end dates are limited to being no later than 7 days after the end of the course.

Important: Evaluations should always end before posting of grades.


Scheduling a Course Evaluation

Course Evaluation Reminder Emails

Course Evaluation Reports

Cancelling a Course Evaluation

Adding a Course Evaluation Link in Moodle

Changing the Default Dates for a Course Evaluation

Service Attributes

Service Category

Teaching & Learning

Service Name

Course Evaluations

Audience

Faculty, Staff, Students

Service Cost

There is no charge for this service

Managing Team

Application Development

Applications

Course Evaluations (custom)


SPSS

EMU has a 25 concurrent user license for SPSS-Base. It is only available on EMU Windows computers. Departments that need to use SPSS on a Mac will need to use Remote Desktop Services or fund the purchase of SPSS for Mac. Departments that need additional modules will need to fund the purchase. SPSS offers a student version for students who want to purchase SPSS.

JASP

JASP is an open-source project supported by the University of Amsterdan. It is available to anyone for free. 

https://jasp-stats.org/

R

R is a free software environment for statistical computing and graphics. It is available to anyone for free. 

https://www.r-project.org/

Service Attributes

Service Category

Teaching & Learning

Service Name

Data Analysis

Audience

Faculty, Staff, Students, Affiliates

Service Cost

There is no charge for this service

Managing Team

User Services

Applications

JASP, R, SPSS


EMU uses Moodle for LMS.


Moodle FAQs can be found at https://moodle.emu.edu/mod/wiki/view.php?id=26951

Service Attributes

Service Category

Teaching & Learning

Service Name

Learning Management System

Audience

Faculty, Staff, Students

Service Cost

There is no charge for this service

Managing Team

Information systems

Applications

Moodle


Panopto captures class lectures, and not just recordings of an instructor speaking but can include computer screen projections and other presentation materials. Panopto is installed on all EMU computers and is available for faculty, staff and students to install on their personal device.

Installing the Panopto Desktop Recorder

Panopto for Students

Panopto for Instructors


Service Attributes

Service Category

Multimedia & AV

Teaching & Learning

Service Name

Lecture Capture

Audience

Faculty, Staff, Students

Service Cost

There is no charge for this service

Managing Team

User Services

Applications

Panopto, Zoom

VoiceThread is a tool to facilitate online learning interaction.

Using in Moodle: https://voicethread.com/howto/moodle/

VoiceThread Training Session: https://voicethread.com/share/14346146/

Available VoiceThread Workshops: https://voicethread.com/workshops

VoiceThread Blog:  https://voicethread.com/blog

VoiceThread YouTube Channel:  https://www.youtube.com/channel/UCXggZ2yUPudu9EKx5ZtrdAw


VoiceThread Status
Status Feed
Intermittent page load problems
April 2, 2020 6:46PM UTC
Investigating - We have identified an issue that is causing VoiceThread pages not to load occasionally. We are investigating and expect to have a resolution shortly.

April 2, 2020 7:30PM UTC
Monitoring - VoiceThread pages are loading. We are monitoring to make sure all issues are resolved.

April 2, 2020 7:47PM UTC
Resolved - All issues are resolved. VoiceThread is operational.

Slowness
June 25, 2019 3:35PM UTC
Investigating - Ongoing slowness appears to be due to unreported AWS hardware issues.

VoiceThread will be offline for 2 minutes while we migrate to new hardware.

June 25, 2019 4:01PM UTC
Monitoring - Update is complete. Load times should continue to improve quickly.

June 26, 2019 1:09AM UTC
Resolved - The issue was caused by faulty hardware with AWS. As soon as Amazon was able to address the issue, VoiceThread pages loaded normally.

Outage
May 23, 2019 11:33PM UTC
Investigating - VoiceThread is currently down. We are investigating now.

May 24, 2019 12:04AM UTC
Resolved - We experienced an unexpected complication while performing routine operations. Our redundant infrastructure was able to scale out and restore service after 14 minutes of down time.

Video recording and processing
February 27, 2018 6:34PM UTC
Investigating - We've received scattered reports from some institutions about video recordings taking too long to process and occasionally playing back with choppiness. We are investigating the situation and will release some optimizations as soon as possible.

February 28, 2018 7:20AM UTC
Monitoring - We have deployed a number of optimizations and enhancements to the recording process to help video files process and play back successfully.

March 1, 2018 3:46PM UTC
Resolved - Implemented changes have resolved reported issues.

Slow loading
January 11, 2018 2:26AM UTC
Investigating - We are investigating slow page load times for VoiceThread pages.

January 11, 2018 6:54AM UTC
Resolved - All pages should be loading normally now. Thank you for bearing with us!

Login at voicethread.com
November 28, 2017 11:20PM UTC
Identified - Login at voicethread.com is currently not working. We are in the process of rolling out a solution now. Login via external authentication (LTI, LDAP/Active Directory, Shibboleth, CAS, ADFS, Google Suite) is not affected.

November 28, 2017 11:46PM UTC
Resolved - We have deployed a fix for all logins at voicethread.com. There was a bug introduced to our internal login page that caused an error message for some users, but it has been resolved. Thank you!

Service Intermittently Down
September 14, 2017 7:34PM UTC
Monitoring - Amazon Web Services (AWS), which hosts VoiceThread's servers, is experiencing intermittent outages. This causes media recording and playback not to work. Problems began at 2:44pm EST and appear to be ongoing. Amazon is aware of the issue and is posting updates here: https://status.aws.amazon.com/

September 14, 2017 8:30PM UTC
Resolved - This issue has been resolved by Amazon. Thank you for bearing with us!

Contact form not accepting submissions
March 6, 2017 7:48PM UTC
Identified - The contact form for support is currently not accepting submissions, which means it is more difficult to reach our Support Team. We've identified the cause and are working to resolve it now. In the meantime, contacting us at support@voicethread.com will still allow you to reach us successfully.

March 6, 2017 11:34PM UTC
Resolved - The contact form is functional. The cause was a change in a third-party provider used for spam detection. We've adjusted so that the change does not cause a failure to our form.

Service Intermittently Down
February 28, 2017 5:57PM UTC
Monitoring - Amazon Web Services (AWS), which hosts VoiceThread's servers, is experiencing intermittent outages. This causes the VoiceThread website not to work. Problems began at 12:45pm EST and appear to be ongoing. We will update as we learn more from Amazon about the issue.

February 28, 2017 6:18PM UTC
Monitoring - Amazon is aware of the issue and is investigating. Please find more here: https://status.aws.amazon.com/

February 28, 2017 9:10PM UTC
Monitoring - Amazon reports expected improvements within the hour. VoiceThread is seeing longer periods of up time now.

February 28, 2017 9:59PM UTC
Monitoring - The VoiceThread website is loading. Media uploads and comment recording may still fail intermittently.

February 28, 2017 11:43PM UTC
Resolved - Amazon has resolved the issue with their services, and all VoiceThread services have returned to normal.

Some emails may not arrive
January 19, 2017 8:45PM UTC
Resolved - Problem: Some users might not have received emails from VoiceThread's system today due to an increase in DMARC email protection.

Solution: Settings were adjusted to be flexible enough to allow more emails to arrive without sacrificing the added security.

Service Attributes

Service Category

Teaching & Learning

Service Name

Online Learning Interaction

Audience

Faculty, Staff, Students

Service Cost

There is no charge for this service

Managing Team

Information systems

Applications

VoiceThread


EMU uses EndNote for reference management.


How to Use EndNote

EndNote Support

About EndNote

Faculty, Staff and Students that want to install EndNote on their personal computer should contact the Helpdesk.

Service Attributes

Service Category

Teaching & Learning

Service Name

Reference Management

Audience

Faculty, Staff, Students

Service Cost

There is no charge for this service

Managing Team

User Services

Applications

EndNote